Increase Revenue By 19% via Online Customer Communities
The University of Michigan conducted a study this year around increasing customer engagement via an online customer community vs. a Facebook Page. Their study was based around a company that sold many...
View ArticleConnect With Your Customers
Check out this great video made by IBM about connecting with your customers. Social media continues to dominate the way people interact, share, and digest information. Bands need to play their part by...
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